The Statewide General Election was held on November 2, 2010.
Eight customer service surveys were distributed during the election, including the Poll Worker Survey, Training Survey, Equipment Delivery Survey, Polling Place Survey, Distribution Survey, Phone Bank Survey, Recruitment Survey, and Election Academy.
The results of these surveys were compiled in a report; the goal of the report is to analyze the quality of service provided to election stakeholders, and to compare the data to previous elections.
The Poll Worker Survey is completed by poll workers, and the data collected is reflective of the high level of satisfaction of our poll worker population.
During the election, 98% of poll workers described their overall election experience as either excellent, very good, or good.
96% of poll workers indicated that they were interested in returning to serve again in future elections.
The Training Survey was completed by poll workers following their training class.
86% of respondents felt that the Training Manual was easy to understand, and less than 1% of poll workers did not think their trainer was courteous and professional.
The Equipment Delivery Survey asks polling place hosts to evaluate the level of service provided to them by the equipment delivery company.