Delicia joined the Registrar of Voters in 2003 as a bilingual Community Program Specialist catering to the Chinese-speaking community. Not only has she developed the Chinese community program to help introduce the new voting system and meet federally mandated language requirements, but she also kept up with the increasing needs for the expansion of services and outreach.
Her main responsibilities include recruiting 300 bilingual poll workers for each major election, translating and proofing all types of election materials, conducing voter education presentations, and maintain relationships with the local Chinese media and community organizations. She also assists with outreach projects for the general voter population and other election tasks as needed.
Over the ten-year period, Delicia has witnessed many positive changes, and to her the best part is seeing all the staff members work together to meet whatever challenge the department faces in its quest for excellence. She also enjoys establishing rapport with volunteers as well as using data to find efficient ways for volunteer recruitment, assignment and retention. “It’s very rewarding to work with so many civic-minded and dedicated volunteers from all walks of life,” she said.