“When an end product or service is praised for its high quality and excellence, it often means that the process of producing that product or service has been thoroughly and scrupulously envisioned and created. And this is exactly the outstanding working process that the office of Orange County Registrar of Voters implements, and something that I deeply care for and value,” exclaimed Cady Nguyen, a Vietnamese Community Program Specialist who has been proudly holding this position since November 2007.
Cady’s responsibilities as a Program Specialist include, but are not limited to, the following: conducting community outreach to educate the public about the electoral process; recruiting potential volunteers through special events, personal contacts and public speaking engagements; and translating and proofing all voting materials in Vietnamese, one of the four languages that are mandated by federal law to provide language assistance to those who are not fluent in English. Moreover, as a leader and a follower, Cady also takes on other projects as assigned with a smile and a positive attitude.
Over the years, Cady has witnessed and partaken in the refining and implementation of the agency’s well-designed process that has resulted in increased effectiveness and efficiency. Because the Registrar is in a constant state of innovating and improving its process and service, Cady believes there is still much to look forward to. “There’s a lot of work to be done yet, and it’s really exciting to see the challenges that the Registrar is taking on. The agency just keeps getting better, and I’m very proud to be part of it.”